Emergency
1 consultation · Online / Video · One-time
₹999
One-time payment- Online consultation
- Video consultation
- Report review
- Medication advice
- Online prescription
- Second opinion
- Treatment guidance
Subscription · Offline payment
A plan opens the helpline.
Three simple plans. Pay by UPI or bank transfer to Heartmate Institute, share the reference, and your access opens after a short admin review. No card-on-file, no auto-renewal.
6-Month Plan
6 consultations · Online + Offline · 6 months
₹4,999
Billed once · 6 months- Report review
- Medication advice
- Diet plan
- Tests charged at actual cost — 10% off cardiac (non-pathological) tests
1-Year Plan
12 consultations · Online + Offline · 1 year
₹9,999
Billed once · 12 months- Report review
- Medication advice
- Diet plan
- Tests charged at actual cost — 20% off cardiac (non-pathological) tests
What's actually different.
The helpline itself is the same; what varies is the term, how many consultations you get, and whether offline visits are included.
| Feature | Emergency | 6-Month | 1-Year |
|---|---|---|---|
| Term | One-time | 6 months | 1 year |
| Consultations | 1 | 6 | 12 |
| Online consultation | ● | ● | ● |
| Offline (in-person) consultation | — | ● | ● |
| Report review | ● | ● | ● |
| Medication advice | ● | ● | ● |
| Diet plan | — | ● | ● |
| Second opinion | ● | — | — |
| Cardiac test discount | — | 10% | 20% |
Offline payment · four steps
Pay your way, share the reference.
No card-on-file. No surprise auto-renewal. Pay by UPI, NEFT, or in person at Heartmate Institute, then share the reference number on the next screen.
01
Pick a plan and open the checkout.
No payment details collected. We don't store your card.
02
Pay by UPI, NEFT, or cash.
Use the details on the right. UPI is fastest; bank transfer or cash also fine.
03
Share the transaction reference + receipt.
A photo or PDF of the receipt speeds up review.
04
Heartmate Institute activates your subscription.
You receive a WhatsApp the moment it goes live — usually within a working day.
Payment details · Heartmate Institute
ActiveUPI IDheartmate@icici
Account nameHeartmate Institute
ReferenceCPH · <your name>
Scan with any UPI app
GPay · PhonePe · Paytm · BHIM. Note your transaction reference; you'll paste it on the next screen.
Common questions, straight answers.
For Phase 1, we keep payments offline (UPI, NEFT, cash) so we don't store any card data and you don't get charged on a recurring schedule. A gateway with auto-renewal is on the Phase 2 roadmap.
Usually within a working day, often within hours. You'll receive a WhatsApp the moment your subscription goes active. If something looks wrong with your payment, we'll WhatsApp the rejection reason and you can resubmit.
Yes. Pay the difference and share the reference — your consultation count and term start fresh under the new plan.
Consultations under the 6-Month and 1-Year plans are valid for the full term and don't roll over once the plan expires. The Emergency plan is a single consultation with no expiry pressure.
Tests are billed at actual lab cost — the discount (10% on the 6-Month plan, 20% on the 1-Year plan) applies only to cardiac, non-pathological tests, and is adjusted at the time of billing.
Subscriptions are non-refundable, since the helpline keeps a cardiologist's team on call regardless of usage.